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Support
Top Layer Networks' Customer Service offers a variety of product and technical support programs at affordable prices. Its aim is to maintain the high reliability and performance of your Top Layer Networks products, and to make your ownership experience cost effective and trouble free. Top Layer Networks' Customer Services operates world-wide from its support centers in: Westborough, MA. USA; Guildford, England; Seoul, S. Korea; Tokyo, Japan and Sydney, Australia.
Customer support programs include:
- TopResponse™ Auto Protection Update Service
- Software Subscription Service
- Advanced Hardware Replacement Service
- Technical Educational Services
- 24/7 On-Line Technical Assistance
- 24/7 Emergency Telephone Technical Assistance
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