TopNotch Advanced Hardware Replacement™
TopNotch Advanced Hardware Replacement provides added security for those customers with mission-critical networks, or those without spares on site, who need to minimize network downtime. With this service, Top Layer will ship replacement hardware before you return the faulty hardware to Top Layer. This service enhances the standard warranty by offering a guaranteed hardware replacement.
The key features of this service include:
- Customers can protect numerous products across multiple locations for an
unlimited number of incidents with a single contract and annual fee
- Next business day response time
- Replacement hardware delivered ahead of the return of faulty hardware to
Top Layer Door-to-door delivery of replacement hardware
- 24/7 access to the Technical Assistance Center.
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